Terms of service

Terms of Service for Excel Thought

Last Updated: April 19, 2026

1. Acceptance of Terms

By accessing or using the Excel Thought website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our store.

2. Product Quality & Packaging

At Excel Thought, we are committed to providing high-quality products.

Every item undergoes a thorough inspection before shipment to ensure it is in perfect condition with no breaks or cracks.

We utilize protective packaging methods to ensure your order arrives safely.

While we strive for perfection, if you receive an item that is damaged, please contact us immediately.

3. Orders & Payment

• All orders are subject to availability and acceptance.
• We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability or errors in pricing.

4. Shipping & Delivery

• We ship products to customers in Lahore and throughout Pakistan.
• Shipping times are estimates and may vary based on your location and courier service availability.

5. Returns & Refunds

• We offer a 14-day free return policy.
• Returns are provided at no charge to the customer, provided the item is in its original condition.

6. Limitation of Liability

Excel Thought is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of Pakistan.