Refund policy
Exchange & Return Policy – Pick & Pay Store:
At Pick & Pay Store, we are committed to delivering quality and ensuring a smooth experience for our customers.
We currently do not offer refunds. However, we do provide an easy and hassle-free exchange process under the following conditions:
• If you receive an incorrect or damaged item, it will be replaced with a new and correct product within 14 days.
• You may also request an exchange for size or color within 7 days, subject to availability.
To initiate an exchange, please Contact us on Email excelthought1@gmail.com or contact us on WhatsApp at +92 3035935479 and share your order details along with the issue.
Our team will guide you through the process and ensure a quick resolution.