Privacy policy

Privacy Policy for Excel Thought

Last Updated: July 19, 2026

At Excel Thought, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.

1. Information We Collect

To process your orders and provide a smooth shopping experience, we collect the following:

  • Contact Information: Your name, email address, phone number, and shipping address.
  • Order Details: Information regarding the products you have purchased.
  • Device & Usage Data: When you browse our store, we automatically collect information about your IP address, browser type, and how you interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your payments, arrange for shipping, and send order confirmations.
  • Customer Support: To respond to your questions and provide assistance with your orders.
  • Marketing & Advertising: We use your data to show you relevant advertisements on Meta (Facebook and Instagram). This helps us reach customers in Lahore and beyond who are interested in our products.

3. Sharing Your Information

We only share your information with third parties when necessary to run our business:

  • Platform Providers: We share data with our website hosting platforms (Shopify) to manage your account and store data.
  • Payment Processors: Your payment information is processed securely through our chosen payment gateways.
  • Advertising Partners: We share limited data with Meta to optimize our ad campaigns. You can review Meta’s Privacy Policy here.
  • Legal Requirements: We may share information if required by law or to protect our rights.

4. Your Rights

You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the details provided below.

5. Cookies

Our website uses cookies to enhance your experience, analyze site traffic, and support our marketing efforts. You can choose to disable cookies through your browser settings, though this may impact your ability to use certain features on our site.

6. Contact Us

For more information about our privacy practices, or if you have questions or concerns, please reach out to us:

  • Store Name: Excel Thought
  • Email: excelthought1@gmail.com
  • Contact:  03181605730
  • Location: 412-J J/T LHR